Hi Jess,
Thank you for the mail and for the well wishes.
We were very happy with the service, was great having such hands on staff to assist us on our special day.  
Towards the days before the big day, Sam fell ill and we had Charne.  Charne was a absolute star, she made it easy to just pick up the phone and call whenever there was an issue or if we had any questions. She went beyond the call of duty during and post the wedding. She is and was such a great pleasure to work with, very helpful, sweet and professional.
With her we had no worries, our guests were treated well and all ran smoothly on the day even though the weather wasn’t so great for garden pics, she made sure we could secure another date to reshoot.
It was an amazing experience we had a blast.
Thank you for a great wedding 🙂
Regards Sheila